Remote Monitoring Boosts Performance
STATUS
A large construction company faced frustration when offsite staff were unable to access internal systems. Required platforms and systems were unavailable for remote workers, and the organisation’s technical teams were unable to provide senior management with user experience data.
SOLUTION
Using their SOE desktop, a monitoring point was installed at remote sites to audit end-user journeys 24/7. By using an agentless method, deployment was fast and the organisation’s core applications were not compromised by third party code.
IMPACT
Performance and availability of all systems became accessible remotely and the organisation was able to effectively identify, investigate and slash performance problems.
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